General FAQ'S

It’s a LIFETIME account unless we specify differently. But remember, it is only a LIFETIME account as long as the developer continues to support the product. If they disappear, go bust, stop updating and stop fixing problems, then you have lost your product. Please DO NOT buy a LIFETIME deal if you cannot accept this. 

Sometimes the developers change the oto’s that are offered with their reseller licenses. This is very annoying for everyone concerned and in my mind, shows the developer cannot be trusted. If the oto’s that are offered change from those we advertise, then you will be offered a full 100% refund. Here are the developers who have done this to us in the past:
Ben Murray – Vidmonial 2.0

You can contact the original developer’s support. When you contact their support state the email address that you use to login to their software. Without this email, they won’t be able to find you on their system.  You can sign up to their support system using any email address. If you don’t get the help you need you can contact me – [email protected]

Yes, usually via the dashboard /members area but sometimes they will be sent separately.

We have found that almost all developers will sell/share your email address to other developers/businesses and your inbox will quickly be filled with spam. Therefore, to protect our members, we will create an email address specifically for the logins of our products so all the spam will go there. The only time your email will be used will be communication from us. All your purchases and future purchases, will be stored in a password protected dashboard so they are all kept in one place.

When most sodftware’s are launched, everyone has the chance to buy the reseller rights, so you can sell them as if they were your own. We do this, with most of the software’s that are launched and then sell them at an amazing price to our DealHunter members!

Your account will show the status of your order

Processing

Your payment has been received and your order is in the queue and will be processed as per our terms.

Checking

Your account is being created and checked. An email confirmingf everything will be sent within 24 hours.

From time to time we receive 100% off Udemy coupon codes that our members can use to get access to courses worth hundreds of dollars for FREE! 

We cannot be held responsible if any codes have finished earlier than advertised. 

The redeem time and the amount of codes available is controlled by Udemy and not us. 

Any questions regarding Udemy please contact our support. 

All countdown timers are approximate. We are not responsible if there is time showing but the coupon has expired.

Delivery will usually be approximately 3 business days after your order. But during busy times, it can take up to 10 business days. If the product is in its launch period, then delivery will be upto approximately 10 days after the launch finishes. Understandably, the developers do not want us, as resellers, to be competing with their higher price.  Please contact us via [email protected] if you have any questions regarding the delivery timescale.

The delivery times are approximate which means, during busy times, there can be a delay in sending your purchase. If we do not send the product within 10 days of your purchase (excluding products purchased during their launch periods) we will offer you a full refund. 

We use Paypal as a payment processor. Our Paypal account is very valuable to us. If we receive too many refund requests our account will be suspended. If you buy through Paypal and use a credit card, you are protected by the card company you use. We have put too much time and money into developing this website to put it at risk. 

Yes. We use a service called Escrow. Their are additional fee’s for using such a service, but they will secure your purchase by paying us only when you have confirmed receipt of your product. Please contact us at [email protected] for more details. 

We work Monday to Friday, excluding UK holidays. 

You can do what you want with your login. But, if you want to sell our deals, we will be launching an affiliate programme with high commission rates. contact us for details – [email protected]

90% of the time it will be your own account with your own login and where you can change the password. On some occasions it will be a shared account/license, known as an Agency account.  This usually, but not always, uses a master login and then your own account inside the software. You cannot chane the main login account as this will disallow access to all the other users. If the software is based on this type of “shared” access, then it will be clearly stated below. Do not buy the software if you are not happy with this arrangement.  

You will only receive the basic/front end software. No oto’s/upsells are included. Usually the oto’s can be purchased for a small fee.

Every purchase, excluding sales, special offers and multi buys or unless specified, will mean you are awarded 10% of your purchase cost as “Loyalty Bonus $”. When you have enough “Loyalty Bonus $” in your account, you can use them to buy anything on the website, up to the value of your “Loyalty Bonus $”. They are effectively cash. Please note they cannot be refunded.

How does it work?

Every $10 you spend you receive 10% back as a  loyalty bonus (excludes all purchases made through a special offer/multi-buy or sale offers). If the loyalty bonus is available it will be clearly shown on our sales page. For example, buy a software for $29.95 and get a $2.95 loyalty bonus. Buy a software for $31 and get a $3.10 loyalty bonus.

What can i use my bonus for?

You can spend your bonus on any lifetime deal software purchase. You cannot use them for monthly plans. You can use all of your Loyalty Dollars against a purchase or use part of your balance, it is up to you. Your Dollars can be used to cover upto half of the cost of your purchase You will then only pay the difference. For example, you have $20 loyalty balance and the product you want to buy is $40, we will send you a special payment link for $20.  You cannot combine your loyalty dollars with any other offer. Complete the loyalty bonus form and we will send you a special payment link so you can use your Loyalty Dollars balance. Once your special payment link has been issued, your loyalty balance will be set to zero. You won’t be able to use that loyalty balance on any other products/purchases, so do not complete this form if there is a chance you will not make the purchase.

 

Do my Loyalty Dollars expire?

They will expire after 12 months. If they don’t get used, you will lose them but they are used to buy new reseller deals so they don’t get wasted 🙂

Can i exchange my Loyalty Dollars for cash?

No. Loyalty dollars can only be used against purchases. The cash value of any loyalty dollar is $0.00001. 

Can i use my Loyalty Dollars with other offers/discounts? 

No. They can’t be used with any other offer. 

These are the only reasons we will offer a refund. 

  1. If we don’t deliver within 10 business days of your purchase, excluding products in their launch phase. 
  2. If we state on our sales page you get certain OTO’s included in your purchase, but we don’t deliver all of them as stated in our sales page. 

3. We will go back to our Reseller Partner, if you suffer problems that the software developer will not put right, explain what happened to you and ask them to refund your payment. If they agree then you will get their refund, if not then our satisfaction guarantee kicks in. 

Apart from the reasons stated above, there will be no 100% refunds issued. 

Please click here for details of our 100% satisfaction guarantee.

If the product gets updated and the original vendor updates it free of charge, then your will also be updated free of charge as though you had bought it direct off the vendor.
 
Sometimes they upgrade it and call it version 2, then you either get that upgrade for free or because its version 2 everyone, no matter where they bought it, has to pay, but usually they get a discounted upgrade price.

It depends on the software’s and the quantities. Please message us [email protected]

Every product is sold “subject to availability”. In the unlikely event your purchase is no longer available, you have two options.

1. To receive a 100% refund and a FREE bonus point, worth up to $97.

2. Convert your purchase cost into Loyalty $ and get a 50% bonus. i.e. Instead of a $30 refund get $45 added to your loyalty balance that you can use for any future purchase and get FIVE free bonus points worth up to $497!

This will only happen if the original developer has a problem and can’t or won’t fix it. We can’t do anything to stop this happening.. This does happen sometimes, just be glad you didn’t pay full price for it. We will give you FREE bonus points that will allow you to get other software to the same value as your purchase. 

For every item you buy, you will receive one bonus point. These points can be exchanged for FREE software on our bonus page. As long as you have enough points, then the software is yours for FREE! From time to time, we will also award free bonus points for helping us do something or we might have a double or treble bonus point deal as a promotion. 

Every so often we are made aware of a great offer of a FREE product/service. When we find them, we post them on the Freebies section. 

We do not issue any guarantee’s or support for these Freebies.

You get involved with them at your own risk. 

As we don’t control the product/service, the links could be no longer working. If you find a dead link, please send an email to [email protected]  

At certain times of the month or year, we will introduce multi buy promotions. This is where if you buy two items, you can choose another item absolutely FREE. The free item cannot be higher in price than the least expensive of the two items you bought. For example..buy product A $37…buy product B $87…during a multi buy event, you would be entitkled to ant product, on our website, upto the value of $37 absolutely FREE. During multi buy events the Loyalty Bonus scheme is not active and your multi buy purchase will not be eligible for Loyalty Bonus $. 

Yes! We use Stripe as an alternative. If you need to use Stripe, send a message to [email protected]

OTO stands for “One Time Offer”. It’s a developers way to get you to pay more after you purchase the basic (FE-Front End) product. An OTO is the same as an upsell and there can be upto 7 upsells when you buy direct from the developer’s website.

At DealHunter we do a deal with the developer’s to include as many OTO’S/Upsells as possible. So you only pay one price. 

All the OTO’s that are included are shown on our page and you can click through the link to view what they include.

Oto’s are not always needed if you were to buy off the developer direct, but the one’s we include will make the product better and have more features. 

Every product you see on our “Latest Deals” page or on “Our Deals” pages are ALL lifetime deals!

After the launch of a product the developers usually change from a lifetime to a monthly/yearly offer but we always negotiate the LIFETIME version which are shown on these pages.

Our deal can save you hundreds of dollars in monthly/yearly fee’s.

We will be introducing a “MONTHLY” page where we will be promoting products on a recurring monthly/yearly payment.

The monthly/yearly cost will be a lot less than you will see offered by the developer or, if not, then we will effectively, give you are commission.

You buy all our software on the basis a “LIFETIME DEAL” will only last as long as the developer supports the product and updates it. Sadly this is a problem in our industry as some developers create one product, make some money, then disappear, leaving no access to the software. This is the downside, the upside is you buy at very low prices!

Yes. If you would like an invoice, either before or after your purchase, just send an email to [email protected] 

Software FAQ's

How long for delivery?
Delivery will be approx. 3-10 Business days after purchase. 

How long for delivery?
Delivery will be approx. 3-10 Business days after purchase. 

How long for delivery?
Delivery will be approx. 3-10 Business days after purchase. 

How long for delivery?
Delivery will be approx. 3-10 Business days after purchase. 

How long for delivery?
Delivery will be approx. 3-10 Business days after purchase. 

How long for delivery?
Delivery will be approx. 3-10 business days after purchase. 

How long for delivery?
Delivery will be approx. 3-10 business days after purchase. 

How do i get updates?

Updates are automatic via your wordpress dashboard

How many templates do i get?

You get one template. It does allow you to edit CSS and other elements to make your template more customized. 

Is it a shared license?

Yes. To get a unique license, for unlimited sites, you will need to pay $594. The developer license allows the license to be sold.

How can you sell this?

We have a developer license. This allows us to install it on our websites and our clients websites. When you buy this from us, you become our client. If you want to install it on your clients sites or sites you don’t own, just send us the website url and we will add it to the list of “our clients”.

How long for delivery?

Delivery will be approx. 3-10 business days after order.

Can i add team members/sub accounts?
No you can’t add team members/sub accounts.

How long for delivery?
Delivery will be approx. 3-10 business days after order.

Can i add team members?
No. Not allowed. This is a personal account only, not a reseller account.

How long for delivery?

Delivery will be within 3-10 business days after purchase.

How long for delivery?

Delivery will be approx. 3-10 business days after purchase.

Do i need anything else to make the slides?

Yes, you need to own a copy of powerpoint and now how to use it.

Do i get any tutorials?

There are no tutorials included. You need to know how to upload files to powerpoint to make this work. 

IMPORTANT – OTO2 IS ONLY A PERSONAL ACCOUNT NOT AN AGENCY ACCOUNT. YOU CANNOT ADD YOUR OWN ACCOUNTS.

How long for delivery?
Delivery will be approx. 3-10 Business days after purchase. 

How long for delivery?
Delivery will be approx. 3-10 Business days after purchase. 

How long for delivery?
Delivery will be approx. 3-10 Business days after purchase. 

How long for delivery?
10 days after the launch finishes. Delivery should be no later than 30th August 2019. This date is approximate. Speak to us for more clarification. 

How long for delivery?
Within approximately 3-10 business days of your order. 

How long for delivery?
Within 3-10 business days of your order. 

How long for delivery?
Within 3-10 business days of your order. 

Do i get future updates for free?

No. Everytime they bring out a new version, you have to pay for it. 

What will i receive?

As it is a WordPress theme, you will receive everything as a download file. You can then upload the items you want to use to your wordpress site. You will get your license key, that you can use on unlimited sites that you own or that belong to your clients. 

Is it easy to do?

You need how to upload files to your wordpress site and how to set them up. 

Yo can view the tutorials here

https://member.motothemes.co/home/tutorial

How long for delivery?
Delivery will be approx. 3-10 business days after purchase. 

How long for delivery?
Delivery will be approx. 3-10 business days after purchase. 

How long for delivery?
Delivery will be approx. 3-10 business days after purchase. 

How long for delivery?
Delivery will be approx. 3-10 business days after purchase. 

Can i add team members?
No. Not allowed.
Can i add sub accounts?
You will get a personal account but you may not add sub accounts.

How long for delivery?
Delivery will be approx. 3-10 business days after purchase.

What do i get?
You will be getting VoiceRank360 V2 With OTO1

How long is delivery?
Delivery is approx. 3-10 business days from your purchase.

I have version 1 – do i need to buy this?
If you have version 1, you don’t need to buy this. It’s an automatic upgrade.

How long for delivery?
Delivery will be approx. 3-10 business days after purchase.

How long for delivery?
Delivery will be approx. 3-10 business days after purchase.

How long for delivery?
Delivery will be approx. 3-10 business days after purchase.

I have version 1 – do i need to buy this?
If you have Version 1 you dont need to buy this as this is an auto upgraded.

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